| Frequently
Asked Questions.
How do I find and repair air leaks?
If you are losing air pressure,
(aside from pressure loss commonly caused by colder
temperatures), check the boat over for leaks. Start by
checking the valves first. The best tool to find leaks is soapy
water in a spray bottle. A leaky valve is rare, but if you
do find a leak we can send you a replacement valve. We
recommend mixing soap and water in a spray bottle. Spray
around the valve. If you see bubbles forming, check your valve
fitting and base and be sure the valve insert is screwed on tight. You can apply glue from
the repair kit to seal small leaks around the valve or holes where
the nylon string enters the valve
assembly. If you continue to have problems with the valve, it's probably time to
order new one.
To find tiny leaks, take floor boards out,
fully inflate boat until it's hard to the touch. Put some liquid detergent in a bucket of water and
scrub it all over the boat with rag or big wash brush. Watch for
elusive or tiny bubbles. When you find the first leak, keep looking. You might as well fix them all at the same time! Remember, the number one cause of slow leaks is
due to poorly fitted valves. Unscrew the valve and clean the
area. Make sure the little rubber O-rings are still good. They are the cheapest repair possible.
If you have no luck finding a slow
leak with air bubbles, inflate the boat to it's maximum air
pressure and try to listen for the leak. If you can narrow
the area down, return with a spray bottle to identify the
source of the leak.
Punctures less than
1/8" in size can be repaired simply without a patch.
Deflate your boat, then clean and dry the area to be repaired.
Apply a small drop of glue to cover the puncture and let dry
for 12 hours. If you need to get on the water sooner, let dry
for 30
minutes and then inflate the boat, inflating the compartment
with the repair only 3/4 full. This repair might not be
permanent so add a drop again at a later date to make it
permanent.
Your Inflatable Boats come with a
repair kit as standard equipment. It is recommended to do
repairs in dry weather. Humidity will decrease glue bond. Cut a piece of repair
material large enough to overlap the damaged area by
approximately 1" and round off the edges. Apply glue to the under side of
the patch and around the area to be
repaired. Too much glue will often interfere with a proper repair.
Allow adhesive to become tacky for 5 minutes, and then place
patch on the damaged area. Use a weight to apply 3-5 lbs. of
pressure for 24 hours. After patch has dried, apply glue
around the edges for a complete seal (dry 6 hours). IMPORTANT:
Click here to read full instructions
before starting ANY repairs.

What are the differences between air and plywood floors? Is an
air floor rigid enough to stand on?
Once
inflated, a high pressure air floor becomes as rigid as a plywood
floor. You can stand, walk or even jump on it, the same way you could
on plywood floor. Click here
for a video clip of SD330 boat with an air floor. If you are planning
to inflate and deflate your boat often, then the air floor
is your best solution, because the boat folds compactly. It's a
breeze to assemble and inflatable boats with an air floor. Just
roll out-and inflate. Assembling a plywood floor is a little bit of hassle, and therefore we
recommend plywood floors only if you keep the boat inflated most of
the time . Another advantage of an air floor is; it's much lighter then
a plywood floor. Due to it's lighter weight, the boat can
achieve a higher speed much easier then with a plywood floor. Plus,
an air floor
is easy on your knees and absorbs vibrations better then a
plywood floor. Because of these outstanding features, most of
our customers prefer boats with air floors. All of our air floors
come with a plywood support above the keel in the bow section
of the
boat. Because of these patented features, air floors become
very rigid and flat. Flat floors perform much better then
bended air floors of some competing brands.
How long should I expect my
SATURN boat to last?
That is totally up to you. If you take good care of your
boat, it may last 5-10 years. If you abuse the boat, it will
only last up to its warranty period. If the boat is constantly
dragged behind your sailboat, left year round on a dock or
left dirty and directly under harmful UV-rays, you can't
expect it to last forever. If you apply a UV-protectors, such
as 303
UV Aerospace Protestant for example, or use a boat
cover, your SATURN will last much longer. Try to keep the
boat clean and free of chemical detergents that may discolor
the fabric. Use ONLY cleaning solutions that are approved for
PVC fabrics. Do not use CLOROX, Windex or any other household
cleaners. These chemicals will make the fabric sticky over
time. We recommend Swipes
Wipes, as they contain an excellent cleaning solution for
inflatable boats. These wipes remove any type of dirt, protect
against UV-rays and can make the boat look new again.
What documents are needed to
register my boat?
You will need a Manufacturer's Statement of Origin (MSO) and Bill Of
Sale. The MCO and Bill of Sale are enclosed in a pouch attached to
the shipping box along with a Warranty Registration card. If any of
these documents are missing from the pouch, please visit the Downloads
page for replacements. Please fill out all necessary information: purchase
price, your name, address and date of purchase. Don't forget
to enter correct HIN number. Don't bring blank forms to
Tag agency. Fill them out first.
In very rare cases, some states
may ask you to provide the MSO with a signed and notarized First
Assignment. In general it is absolutely unnecessary. First Assignment
is for you to fill out when you are going to re-sell boat.
BoatsToGo represent manufacturers in the US and a signed first page
should be more then enough to register boat. There are no
manufacturers in US who will provide a notarized copy of the MSO.
However some offices are just giving a hard time to customers. If it
is absolutely necessary, we can provide a notarized copy of
the MSO
for a fee of $5. This is what the notary public charges us for the
seal.
What to do if a hand pump arrives damaged?
Saturn inflatable boats and rafts are of excellent quality
and workmanship. However, in efforts to pass the savings
on to
you, we are keeping costs as low as possible. Instead of
enclosing a high quality and expensive hand pump, and then
passing the cost to you, we are enclosing good quality generic
hand pumps. The hand pump enclosed with a boat is free and is a
complimentary gift to you.
In rare occasions, if FedEx
drops the shipping box during handling, the hose of the pump may
get squeezed by the weight of the boat and develop small
cracks. The simplest and fastest solution for cracks in a hose
would be to apply duct tape around the hose. This will make
the hand pump fully operational again. However, if you wish to
receive a new pump, please send damaged pump back for
replacement. Click here
for return address.
If the hose is fine and the pump
doesn't provide enough pressure to inflate the boat, then unscrew
the green cup with a T-handle and inspect rubber seal on the plunger. If it's torn, let us know and we will send you a
replacement seal.
Please note that
high-performance foot and hand pumps are available from
the following retailers that are not associated with
BoatsToGo, Inc:
www.waterstrider.com/raft-air-pumps.htm
www.clavey.com/pumps.html
www.theboatpeople.com/atr_pumps.html
Which accessories come standard with the kayaks.
All KaBoats are come with hand pump, repair kit, carry
bag, 1 to 3 paddles and plywood benches depending on a model
number.
How can I protect my air floor from accidental punctures or sharp
dog claws?
Air floor PVC material has been designed to be strong and
puncture-resistant. But if enough pressure is applied with a
sharp object, like a knife or fishing hook for example, then a
puncture may sometime occur. Dog claws, in general, are not
sharp enough to puncture an air floor. But small pieces of sharp
broken glass or similar objects may stick to the insole of shoes while
boarding the dinghy and may also cut the surface of air floors in some
cases.
To avoid damage to the high-pressure air floor, and
keep it as good as new, you may purchase a piece of vinyl
floor covering in a hardware store, or just use regular
carpeting. Cut vinyl or carpet to fit the inside of the boat and over the floor. Use paper patterns first, to get a
perfect fit. Then use this paper pattern to cut the new flooring.
Applying vinyl or carpet
covering will make inflatable air
floors virtually indestructible. Floor vinyl covering or carpet
is flexible and may be rolled
up for storage when boat is deflated.
How can I prevent the outboard motor from damaging the transom while
transporting my boat on a trailer?
While transporting inflatable boats on a trailer with the outboard motor in a raised position, heavy outboard engines may
provide extra strain on a boat transom. When a moving trailer hits a
bump or uneven pavement, heavy motors are capable of damaging
the transom. You can install a pole support from the end of
the trailer to the end of the outboard motor in order to
provide extra support for the motor weight. These supports are
available at places that sell trailers for boats and/or
on-line.
Can I inflate my boat using an electric pump only?
No. You will need to use a hand pump to provide proper air
pressure to the tubes. Electric pumps will not provide enough
air pressure and your boat will not operate to it's full
performance. You may quickly inflate all air compartments with
an electric pump, up to the point where no more air can be
electrically pumped inside, or about 90%. Then, you will need to use a hand pump until tubes,
keel and bow are hard to the touch.
How SATURN are our boats different from other brands?
Saturn
Inflatable boats are made of the same quality materials as famous expensive
brand name inflatable boats. The workmanship is exactly the same or even better quality
then most overpriced brand names that you can buy in retail
marine stores. SATURN Our boats are made by major manufacturer
of inflatable boats in Korea.
Some of Saturn boats strong points:
- Very clean, hand-made seams. Glue does
not stick out from seams.
- Double layer fabric at the bottom of all tubes
.
- The Extra thick 1100 Dtex fabric with
polyester support is a much thicker fabric than some other
famous brands use.
- Flat and rigid air floor. Not bended in
front like on most other brands.
- Safety valve that prevents
over-inflation.
There are several reasons why our prices are
the lowest in the US:
- We import directly from the manufacturer
bypassing middleman.
- By conducting our business on-line we
avoid expenses that retail stores are passing on to their
customers.
- We do not invest as heavily in marketing
as other famous brands do.
- We don't have to maintain a large network
of dealers and retail stores.
- Our 2 year warranty doesn't force you
to pay for extra years that otherwise are just built-in
into retail price.
Many of our customers are boaters that have
experience with other brand names such as Zodiac, Avon, West
Marine, etc. However, after purchasing Saturn boats, we hear
many comments stating that our boats are the same or better
quality as these other major brands. The most common remark
is, " Saturn boats are much better quality
then expected" and 50% of our sales come from the referrals
of happy owners of Saturn inflatable boats.
What type of outboard motor can be installed on Saturn
inflatable boats?
Short
shaft 15" outboard motors are recommended to be installed on
the 15" transom of Saturn
inflatable boats.
The lighter the outboard motor - the better. Either 2-stroke or
4-stroke engines may be installed on a boat transom, however 2-stroke engines are generally much lighter then 4-stroke
outboard motors.
Long shaft 20" motors are not recommended, but
may also be installed if a short shaft o/b is unavailable.
However a long shaft o/b may create extra underwater drag. Long shaft
o/b may be raised a few inches with help of a 2-3" wooden
bar placed on a top of boat transom.
Are Saturn inflatable boats certified or approved?
Manufacturer Identification Codes (MIC)
were assigned by the US
Coast Guard on May 6, 2003. Our boats have been CE, ISO and Germanischer Lloyd
Certified in Europe, Asia and Australia. The NMMA certification is
expensive and optional, so we did not applied for such a certification
in order to keep our expenses/prices as low as possible.
Air
starts escaping from the valve immediately after I remove air
pump. My boat starts loosing air after few hours. What is
wrong?

The valve has a special pushpin
inside. This pushpin has two positions. Up and down
positions. When it is pressed in the down position, air will
escape. If you turn the pushpin in any direction it will
pop up. This will lock air inside and prevent it from
escaping through the valve. Before inserting the air pump tube
into the valve, please make sure that the pushpin is in
the upper,
popped up position. Once the pin is in the "popped
up" position, insert the air pump tube into the valve
and inflate the boat until it becomes hard. Once you remove
the air pump, air will seal the valve and
will no longer escape. If you would like to deflate the boat
later on, press down on the pushpin and turn it in any direction
until it stays in the pressed down position. Air will
immediately escape from the tubes thru the valve.
How do I replace the air valve?
Please go to the valve assembly page
to see how a damaged valve can be replaced.
What is the working pressure of
the boatSATURN in terms of PSI? Do I need special pressure
Gauge?
Max. Air pressure tubes: 0,25
bar
Max. Air pressure keel: 0,40 bar
Max. Air pressure floor: 0,70 bar
- Conversion factors:
- 1 psi = 0.06895 bar
- 1 bar = 14.50326 psi
It is not necessary to have an air pressure
gauge to inflate Saturn boats. The boat tubes are equipped with
Safety valves that will prevent over-inflation. In general,
when you feel that boat tubes/floor are hard to the touch, and
it becomes difficult to pump any more air in, that is means
that boat is ready.
Where do I get a Bill of Sale and
Manufacturer Certificate Of Origin in order to
register my boat?
If the Bill Of
Sale is missing from shipping pouch or you need replacement
documents, you can download the necessary paperwork by clicking on Downloads
link.
What kind of valves do Saturn boats and rafts have?
Saturn boats
and rafts use a Halkey-Roberts flat valve design by Naru.
I can't put boat on a plane due to cavitations problems.
The outboard creates a lot of noise and bubbles but the prop gets out of
the water and the boat stops. Why?
There
are two reasons for cavitations problems. First, is an incorrect or
damaged prop. Second, and most likely, is that the boat was not
fully inflated. If the boat's chambers are not fully inflated, this will
cause water disturbance under the boat tubes, and cavitations as a
result. Please make sure that the boat is fully inflated using hand or
foot pump. Do not use only electric pumps or compressors to inflate boat. Use
a hand/foot
air pump to pump up
all boat chambers until they are hard to the touch. In
general, once you feel that it becomes
difficult to pump up any more air with a hand/foot pump, it means that
the chamber is full.
How
can you avoid slipping in the boat seat while the boat is in
motion?
You
can apply a non-slip stair tread tape which is manufactured
by 3M. It is very durable and is water resistant as well.
It is available from most hardware stores. It is made
to be used on stairs but also works well on the boat
seats to keep you from slipping into turns from a boat in
motion. It makes the seats non-slip!
How do I put my Inflatable Boat
Registration Numbers on my boat?
There is a company that specializes
in Inflatable Boat Numbering and Lettering. Check-out http://www.boatnumberplate.com.
They Manufacture registration numbers and or name plates that can
be glued onto your boat. They guarantee them legal in every state and for the US Coast
Guard.
I am a heavy person, over 250 lbs. How can I minimize pressure
on the plywood seat and seating straps
in
order to avoid excessive wear?
Put a regular cooler between the seat and air
or plywood floor to create extra support for the plywood seat.
The cooler has to fit under the seat. There are IGLOO coolers
available in department stores that are just the right size. Coolers can
also serve as a dry storage containers. When a boat is jumping on
waves, coolers will prevent excessive pressure on strips that
hold the plywood seat attached to the tubes.
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